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What are the advantages of a PBX phone system
The big advantage of a PBX phone system is that it centralizes the task of selecting a line for a call, rather than requiring each phone to have its own dedicated line. This allows for easier scalability and potential cost savings, since you only need enough lines to handle the maximum number of calls at any one time.
The number of lines needed in most businesses is less than the number of phones needed. In this system, adding a new phone is as easy as connecting the unit to the PBX system.
Another advantage of PBX phone systems is the ability to have a single main number for your business, with specific phones being identified by extensions rather than having their own unique phone numbers. This can greatly simplify the process of calling for customers, since they only need to remember or save a single phone number. It also gives off a more unified and professional appearance.